This privacy policy applies to all business processes in Flawlessfit AS , hereafter referred to as the Data Controller.

The declaration provides information about data processing carried out by the Data Controller and determines the purpose and means of processing as well as data processing we carry out on behalf of our customers based on their instructions.

Processing personal data is necessary for us to be able to fulfill our contractual obligations and serve you as a customer. Personal data can also be used for the following purposes: Sales, contact with customer service, marketing, information, bookkeeping.

In the case of marketing by e-mail/text message, explicit consent is obtained in advance.

By providing us with your personal information, you agree to the practices and terms described in this privacy policy.

If you have objections with regard to our processing of privacy, you also have the opportunity to complain to the Norwegian Data Protection Authority.

Data controller:

Flawlessfit AS

Syljesmoget 5

5410 LARGE

Email: post@flawlessfit.no

Telephone: +47 479 59 811

Privacy Commissioner:

Email: kundeservice@flawlessfit.no

Telephone: +47 479 59 811

Information collected

Information can be registered and stored when you register at flawlessfit.no, when you are in contact with sales and support either via e-mail, chat or when you use our services.

Where do we store information about you - and where do we share information about you with others?

Our e-commerce platform is provided by Shopify and data is stored in their cloud services at Amazon Cloud Services' (AWS) data center in Ireland.

Subcontractors

The data controller also makes use of services provided by 3rd parties. Here is an overview of subcontractors where information can be stored.

Klarna:

If you pay with Klarna in the online store, personal information such as e-mail, name, address, social security number will be shared with Klarna for credit.

Mailchimp:

Mailchimp is used for email marketing or sending newsletters. Name and email can be shared with Mailchimp.

Google Analytics:

Google Analytics is used for traffic analysis. IP addresses and visiting patterns are stored.

Postal code:

We send packages with Postnord and thus share information related to shipping such as name, telephone number and address.

Communication through e-mail and SMS

As a customer, you will be able to receive e-mails and SMS regarding your customer relationship. For example, we will send you e-mails/sms related to orders you have placed, sms with tracking number, forgotten password, information about your customer account, etc. This is defined as legitimate interest and consent will not be requested.

We also use e-mail for marketing and communication. As a customer of the Data Controller, you will receive newsletters at regular intervals, especially if you have given active consent to it. It is possible to unsubscribe from the newsletter by clicking on the unsubscribe link in the e-mails.

Inspection and correction

You have a right to access the information registered about you. Access can also be obtained by sending an inquiry to kundeservice@flawlessfit.no. If the registered information is not correct or is incomplete, you can demand that the information be corrected in accordance with the Personal Data Act.

Storage and deletion

Information that is no longer necessary for the purpose for which it was created is deleted from our systems.

Information on the use of cookies.

A cookie is a small text file that is stored on your computer.

We use cookies, among other things, to remember your login, password in encrypted form, to improve the user experience and as part of our marketing to new customers.

When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while permanent cookies can remain on your computer for up to one year.

If you want to learn more about cookies, http://www.aboutcookies.org can be used.

The following cookies are used in our services

Use of our store solutions

We use cookies to, among other things, remember you as a customer and remember the contents of your shopping basket. Without cookies, an online store will not be able to function.

Use of Klarna Checkout

When our store solutions are used together with Klarna Checkout, cookies from Klarna are set. More information at https://www.klarna.com/no/cookies/.

Google Analytics

Google Analytics uses cookies to analyze traffic.

Google AdWords

We use advertising through Google's platform. Information cookies are used so that advertising can be targeted based on visitor patterns.

Facebook Pixel

We use advertising through Facebook's platform. Information cookies are used so that advertising can be targeted based on visitor patterns.

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Consent in the use of cookies

In accordance with Norwegian law, you have automatically consented to us storing cookies on your computer if you allow this through the settings in your browser.